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SMR Staff

Robert Knapp

    Industry Experience:
  • System Architect- Customized Software Systems, Inc.
  • Senior Consultant- Information Systems of America
  • Project Leader/System Architect- Northeast Utilities
  • Teleprocessing Director, Operations Research Analyst- Marine Midland Bank
  • College Instructor- Erie Community College, Buffalo, N.Y.
  • Consultant- Systems Management Resources, Inc. since 1987

    Education, Certifications and Other Distinctions:
  • M.S. Operations Research- State University of New York
  • B.A. Mathematics- State University of New York
  • CICS, VSAM, TOTAL, DB2, DL/I, BTRIEVE, DBASE IV, IDMS, IDSII, COBOL, IBM 370 Assembler, FORTRAN, BASIC, and \"C\" language technical expertise. Able to communicate complex technical concepts in layman's terms. Very composed and well organized when giving testimony.


 
 


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