We're glad that you came by. The pointers below will help you locate the part of our information technology business systems planning, software acquisition, project management, project recovery, process improvement, and IT organizational certification services that correspond to your area of interest.
Our unique and field-proven method involves executive management, departmental management, and information systems personnel in a very time-efficient process. It results in a strategic systems plan that is affordable, prudent, and supported by your entire organization. In the process you may find that your business plans are much more clearly defined and your IS department is significantly strengthened. Not magic, but more effective than any other method we have seen since we began in 1985.
If you have a large and complex systems project that is missing milestones, busting budgets, burning out the IS staff, and producing poor quality, this link is the one to take. We enable your existing staff to stabilize the project and change the environmental factors that created the problem in the first place.
SMR pioneered the holistic method of improving the methods and procedures whereby systems are developed and supported. If your enterprise has a history of disappointment with new systems or your departmental and IS staff are chronically dissatisfied with each other, the best answer is probably not outsourcing or staff replacement. We coach executive management, department heads and IS staffers through the redefinition of how projects are identified, executed, and quality assured. These techniques apply both to new systems and support of existing systems. When we depart, your own people take (and deserve) the credit and can maintain the improvements realized. This is not a "quick fix" but our CEO/COO/CFO/VP-IS clients are most complementary about the improvements they see as a result of this service.
Many consultants offer to "audit" or "certify" IS organizations and report to management what they find. That's the easy part. The hard part is coming out of such an audit with an improvement blueprint that everyone, including IS is enthusiastic about. We have been continuously improving our "Snapshot" trademarked organizational review methodology since 1987 and believe it to be the best and most cost effective in the industry. We use a subset of the Snapshot to review specific projects, such as Year2000 compliance projects. Link to our President's Nationally Published article on Year 2000 Risk Reduction
If you are having serious business relationship problems with clients or vendors, for your own sake review this unique service. Our first priority is to help you put the relationship back on a productive basis. In more extreme circumstances we provide trained arbitrators, mediators and expert witness support for litigation and arbitration. The saddest mistake we see is "toughing it out" until none but the most severe measures can be taken. Early intervention is fast, inexpensive and can save projects, money and careers.
